Customer Service News
Level Payment Plan (LPP)
You can now easily budget your monthly water bill and have a set amount to pay every month by signing up for Level Payment Plan.
5/8" & 3/4"
Monthly Consumption Charge "Tiered Rates"
You are charged according to the amount of water you use. The more you use, the higher your water bill. Tiered rates reward customers using less water by charging less per unit of water. A unit of water is 748 gallons.
Per units: First 1 to 10 Units - $2.13
Per units: Next 11 to 50 Units - $2.30
Per units: Next 51 Units and up - $2.53
- When individuals, families, and companies move, they typically file a Change of Address with U.S. Postal Service (USPS) so their mail can be forwarded to them at their new address. This information is compiled into a database called the National Change of Address Link (NCOALink) that is maintained by the US Post Office. If you have filed a Change of Address through the post office, your West Valley Water District billing address will automatically be updated. If you do not want your change of address to change your West Valley Water District billing address, please contact us.
- If you are using Bill Pay with your own bank, please ensure to enter the "-" on your account number. For example: 12345-56789.
- You can now view your bill and make an online payment with your VISA/MasterCard or Checking/Savings by signing up in our Online payments system. Also, you have the option to sign-up for automatic payments.