Welcome to West Valley Water District

West Valley Water District’s mission is to provide our customers with safe, high quality and reliable water service at a reasonable rate and in a sustainable manner.

Transparency Portal

As a public agency, West Valley Water District’s Board of Directors, Management and Staff are committed to transparency and accountability regarding the District’s operations and business practices. The information below is intended to further our transparency. Feel free to contact us with any questions or requests.

District Information

Agendas & Minutes

Looking for agendas and minutes? Please click below.

Bill Payment

We believe in clean, abundant water—and making your life easier. That’s why we offer many different ways to pay your water bill. Click below to see payment options and the latest rates.

Board of Directors

The West Valley Water District Board of Directors consists of five members within the community who are elected at-large. Each Director serves a term of four years, with terms overlapping. The Board of Directors develops the policies that govern the District. The District General Manager is appointed by the Board of Directors to oversee the day-to-day operations of the District.

Compensation and Policies Related to Board Activities

Learn more about Compensation Policies Related to Board Activities.

District Staff

Use the department directory below to connect with us.


Cross-Connection/Backflow Prevention

Customer Service


External Affairs


Human Resources and Risk Management


Meter Service



Water Conservation

Water Quality

Water Treatment


Interested in learning more about employment opportunities at West Valley Water District? Please click the link below to begin your career search.

Map of the District

Use our handy service area lookup tool to determine who is your water provider. You may also view a PDF version of our service area.

Please click the buttons below for copies of District Standards and Drawings.

Pre-Qualified Contractors List

Click here to view our list of pre-qualified contractors.

Public Officials Appointment – Form 806

This form is used to report additional compensation that officials receive when appointing themselves to positions on committees, boards, or commissions of another public agency or to a committee or position of the agency of which the public official is a member. Click here to view Form 806.

Public Records Request

Want to make a Public Records Request? Download the form by clicking the button below.

Please return by mail, email, or in person to our District Office:

West Valley Water District

PO Box 920

Rialto, CA 92377

Attn: General Manager


Reserve Policy

Want to view a copy of our Reserve Policy? Please click the link below.

Rosenberg’s Rules of Order

Click the link below to learn more about how we apply Rosenberg’s Rules of Order to our Board meetings.

Water Rates Revised June 03, 2022

Want to learn more about our rates and fees? Please click the link below to our rate sheet.

Approved on October 11, 2015, Senate Bill 272 adds a section to the California Public Records Act requiring local agencies to create a catalog of Enterprise Systems by July 1, 2016 with annual updates.

  • Enterprise System Definition:
    • A software application or computer system that collects, stores, exchanges and analyzes information that the agency uses that is both of the following:
      • A multi-departmental system or a system that contains information collected about the public.
      • A system that serves as an original source of data within an agency.

Want to view the District’s water service regulations?

District Reports

Water Quality Reports

We’re vigilant when it comes to safeguarding our water supplies. Our water meets all Federal and State Regulations. We’re proud to report that our District always meets, and exceeds, these standards.

Annual Operating & Capital Improvement Budget

Please click below to view current and past annual operating & capital improvement budget reports.













Annual Comprehensive Financial Reports

Please click the button below to view current and past CAFRs.

Popular Annual Financial Report

Please click the button below to view current PAFR.

2020 Upper Santa Ana River Watershed Integrated Regional Urban Water Management Plan

The 2020 Upper Santa Ana River Watershed IRUWMP is the result of a collaborative planning effort involving several local agencies. It serves as an update to the IRWMP developed in 2015 and the 2015 Regional Urban Water Management Plan. It incorporates new information describing the Region, updated goals and objectives, re-evaluates strategies, develops a process for implementation of the plan and meets all of the requirements of the Urban Water Management Planning Act. Please click below to view a copy of the plan.

2020 Water Facilities Master Plan and 5-year Capital Improvement Program

A Water Facilities Master Plan and 5-year Capital Improvement Program has been prepared to determine the future water demands and supply requirements for West Valley Water District. The plan identifies the water facilities needed to produce, deliver, store and transport this supply to our customers. Please click below to view a copy of our 2020 Water Facilities Master Plan and 5 Year Capital Improvement Program.

Lytle Creek Watershed Sanitary Survey

The Lytle Creek Watershed Sanitary Survey determines the degree of treatment required to assure the greatest degree practicable that water supplies are free of microbial and other contaminants of concern. This survey provides a description of the source waters’ watershed, identifies potential sources of contamination within the watershed, describes watershed management practices, and assesses the microbial contaminant load at the points where raw water is diverted into treatment plants. Please click below to view a copy of the report.