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Payment Options

Online Payments
You can view your bill and make an online payment with your VISA or MasterCard or ACH by signing up in our Online Payments  system.  Also, you have the option to sign up for
recurring payment or a one time payment.

Bank - Online Bill Payment

Sign up online through your bank to have utilities payments deducted from your bank account on the bill due date.

Automated Telephone Payment (Available in Spanish)
Allows you to pay over the phone, safely and securely. You can pay with your VISA or MasterCard. Any types of gift cards are
not accepted.
  • First, find your account number on your bill.
  • Next, dial (909) 875-1804, and press "2" to be connected to the system. 
  • Follow the instructions you hear, and enter your responses on your touch-tone phone.

Also, you can use the system 24 hours a day, 7 days a week for the following:

  • Check account information
  • Check billing and payment history
  • Pay your bill
  • Request fax receipts
Send your payments to:
P.O. Box 920
Rialto, CA 92377

District Office / Payment Drop Box
Make a payment at our District office:
Monday 8:00 am - 5:30 pm
Tuesday  9:00 am - 5:30 pm
Wednesday  8:00 am - 5:30 pm 
Thursday  8:00 am - 5:30 pm 
Friday  8:00 am - 4:30 pm
Saturday CLOSED

For your convenience, a payment drop box is located at our District office in front of our Customer Service entrance at:
855 W. Base Line Road
Rialto, CA 92376

Satellite Payment Locations

We have two payment locations. Please note that it takes two days for your payment to reach the District Office. All locations also offer services in Spanish.

Pak N' Mail
2026 Riverside Ave.
Suite C
Rialto, CA 92377-4685
(near Ralph's)

Monday - Friday: 9:30 am - 5:00 pm
Saturday: 9:30 am - 12:30 pm 

J Check Cashing
11391 Cedar Ave.
Unit A
Bloomington, CA 92316

Monday - Saturday 9:30 am - 6:00 pm
Sunday: 9:30 am - 6:00 pm

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West Valley Water District | 855 W. Base Line Road | P.O. Box 920 | Rialto, CA 92377 | Ph: (909) 875-1804 | Fx: (909) 875-1849