Water Use Efficiency

Overview & Updates

West Valley Water District has invested in long term water reliability practices to ensure that the current and future needs of its growing service area are met. By diversifying its water portfolio and investing in the maintenance and growth of its water infrastructure, West Valley Water District is ensuring the resiliency of its local water supplies.


On May 24, 2022, in response to Governor Newsom’s Executive Order the State Water Resource Control Board voted to require urban water retailers to adopt Stage 2 of its Water Shortage Contingency Plan (WSCP) due to extreme drought conditions. West Valley Water District continues to encourage ratepayers to make water conservation a way of life by adopting water use efficient practices.

serene creek

Water Conservation: A Way of Life

We offer rebate programs, free conservation kits, community workshops, and free water audits to support customers in making conservation a way of life.

Stage II Water Alert Guidelines:

Stage 2 action encourages customers to voluntarily reduce their water use by up to 20% and to participate in available rebate programs to increase water-use efficiency.


• All landscape irrigation is limited to four (4) days per week; 10 minutes per station maximum.
• You may only irrigate between the hours of 8 p.m. and 6 a.m.
• Prevent water waste from runoff, breaks and leaks.
• Washing down of hardscapes is not permitted.
• Washing of automobiles must be done with a hand-held bucket or hand-held hose equipped with a shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use.
• If you have a fountain or water feature, the water must be re-circulated.
• All leaks must be repaired within 72 hours of notification by the district.
• Swimming pools or fountains should not be filled after being drained.
• All restaurants and food establishments must only serve water upon request.
• Hotels and motels must provide customers an option of daily cleaning of linens.


To view the full Water Shortage Contingency Plan, click here.

To learn more about available rebates and programs, please visit: wvwd.org/rebates


As part of West Valley Water District’s commitment to Water Use Efficiency and Conservation, the District is pleased to help our customers with saving water. Customers may receive rebates by replacing or purchasing qualified water-saving products.  Rebates are offered on a first-come, first-serve basis and will be available for as long as funds are available. For more information, please read and download the applications below:

Water Audits

Water Audits

  • Our Customer Service Team is here to help and will come to your home to identify areas indoor and outdoor that can help you save water. For more information, contact us at (909) 875-1804.

To receive your FREE Water Conservation Kit please fill out the form below and take to District Office and pick up your kit.

Classes & Presentations

Classroom Presentations

We’ve partnered with the Inland Empire Resource Conservation District to bring FREE water conservation education programs to schools within our shared service area. With current drought conditions and water use restrictions in place throughout the state, agencies are working together to increase community awareness and the importance of water and conservation.

Our Presentations Are:

• Completely FREE to any requesting classroom or community group.
• Tailored to students in K-12th grades, providing interactive, hands-on activities.
• Available in your classroom with our educators who supply all program materials.
• In compliance with the State Standards for Science, and last 45-60 minutes, depending on grade level.


To schedule a classroom or community presentation, contact us at info@wvwd.org or (909) 875-1804.

Water-Saving Tips

Whether you’re a resident or a business owner (or both), there are many easy ways to use water more responsibly—and lower your monthly water bill in the process. Read on to learn more.

Turn Off the Faucet

Whether you’re washing dishes, brushing your teeth or cleaning vegetables, don’t let the faucet run. It’s never okay to let unused water run down the drain.

Plant Drought-Resistant Trees and Plants

You can save up to 40% in water costs by replacing your turf with these options. The best time to plant drought-tolerant and native plants is during the fall and spring, when watering requirements are much lower.


Add mulch whenever possible, 2 to 4 inches deep. Mulch helps conserve moisture by reducing water evaporation from the soil. It also improves the health of the soil, reduces weed growth, and makes your area look more appealing.

Other Water Resources

Water Saving Garden Friendly

This Inland Empire program will help you find the resources you need to be water efficient in your landscape.

Save Our Water

A statewide public education program, Save Our Water is designed to educate Californians on the state’s water challenges and encourage them to reduce the amount of water they use every day.

Be Water Wise

Get interesting water facts and tips about conservation from the Family of Southern California Water Agencies.

Department of Water Resources

Responsible for managing and protecting California’s water resources, the DWR works with other agencies to benefit the state’s people and to protect, restore and enhance the natural and human environments.


Save water and help protect the environment by choosing WaterSense-labeled products in your home, yard and business.

National Integrated Drought Information System

The National Integrated Drought Information System is a multi-agency partnership that coordinates drought monitoring, forecasting, planning, and information at national, tribal, state and local levels.