Strategic Plan

Strategic Plan

On January 18th, 2024, the West Valley Water District Board approved a new Strategic Plan that was built in collaboration with the districts executive team. This plan will provide focus and direction for all the districts efforts moving forward. It will help mobilize resources and drive what we do, when we do it, and how we do it. The next step is to develop detailed Work Plans at the department level which will help us implement and achieve the goals and strategies outlined in the Strategic Plan.

Vision: 

The West Valley Water District will be a model for innovation and sustainability, with a commitment to our growing communities and our employees.

Mission: 

The West Valley Water District provides our community with high-quality and reliable water service in a cost-effective and sustainable manner.

​​​​Values: 

Innovation:

West Valley Water District fosters innovation, creativity, and ingenuity as we constantly seek to strengthen our services, programs, and practices.

Regional Partner:

West Valley Water District is a proactive leader and partner in regional collaboration projects and programs that improve our community and the water supply.

Preferred Workplace: 

West Valley Water District is a proactive leader and partner in regional collaboration projects and programs that improve our community and the water supply.

Public Trust & Integrity: 

West Valley Water District fosters a culture of openness, transparency, and accountability to our community and stakeholders.

Sustainability

West Valley Water District is committed to innovative solutions that support the long-term success of our organization.

Goals and Strategies:

Manage and Deliver a Safe, Reliable, and Sustainable Water Supply

a) Increase System Capacity for Anticipated Growth

b) Repair and Replace Aging Infrastructure

c) Provide Effective Source Water Treatment

d) Fortify a Resilient Water Supply

e) Ensure Operational Continuity through Comprehensive Physical and Cyber Security

Be an Exemplary Employer

a) Attract and Retain High Performing Employees

b) Prioritize Staff Development, Career Opportunities, and Succession Planning

c) Advance Community Workforce Development

d) Foster a One District Team Collaboration

e) Cultivate an Empowering and Supportive Culture

f) Upgrade and Modernize Facilities

g) Promote a Professional Environment of Diversity, Equity, and Inclusion

Develop and Grow Effective Communication and Advocacy Practices

a) Advance Effective Internal and External Communication Processes

b) Present the District as a Proactive Community Partner

c) Grow Conservation Education and Marketing

d) Expand Educational Outreach Programs

e) Promote Public Awareness of the Value of WVWD

f) Increase Efficacy of Advocacy Efforts at the Local, State, and National Level

g) Seek New Partnerships to Address Existing and Future Opportunities and Changes

Strengthen Partnerships with Outside Agencies

a) Advance Effective Internal and External Communication Processes

b) Present the District as a Proactive Community Partner

c) Grow Conservation Education and Marketing

d) Expand Educational Outreach Programs

e) Promote Public Awareness of the Value of WVWD

f) Increase Efficacy of Advocacy Efforts at the Local, State, and National Level

g) Seek New Partnerships to Address Existing and Future Opportunities and Changes

Sound Planning, Innovation, and Best Practices

a) Increase Operational Efficiency, Resiliency, and Reliability

b) Explore Innovative Solutions and Implement When Feasible and Cost-Effective

c) Identify Long-Term Water Supply, Infrastructure, and Facility Needs

d) Study Feasibility of Sustainable Energy Alternatives

e) Define, Develop, and Implement Best Practices

Effective Financial Stewardship

a) Develop an Effective Ongoing Grants Program

b) Continuously Explore and Implement Cost-Saving Initiatives

c) Prioritize Long-Term Financial Stability

d) Maintain a Data Driven Approach and Financial-Based Decision-Making

Health, Safety, and Regulatory Compliance

a) Prepare For and Comply with Evolving Water Regulations

b) Establish Compliance Programs for Staff

c) Effectively Manage Employee Risk and Environmental Health

d) Meet Water Use Efficiency Objectives

e) Develop and Implement a Robust Emergency Preparedness Plan

Superior Customer Service

a) Define and Measure Internal and External Customer Service

b) Empower Employees to Provide Caring, Individualized, Outstanding Customer Service

c) Provide Easy and Transparent Access to Public Records and Information

d) Communicate Effectively with Customers